Frequently Asked Questions
1
Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with more than 14 years of experience.
2
What are the payment terms for new customers?
We support online assurance orders, allowing payment via credit cards (Mastercard, Visa, etc.), PayPal, or T/T.
3
Can you customize motors if I cannot find a suitable model?
Yes, we can customize motors according to our customers' specific requirements.
4
Do you have certifications for your motors?
Yes, we have CE, FCC, ISO, and other certifications. We can also apply for additional certifications if required.
5
How do you handle quality control?
We have dedicated checking staff on every production line process. The final products undergo comprehensive testing using advanced equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Testing Machines, and Noise Testers.
6
What is the lead time for standard and customized samples?
Standard samples will be produced within 2 weeks, while customized samples will be completed within 3 weeks.