Q1: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for a new customer?
A: We can establish a Secure Online Order for our new customers, which can be paid online via credit card, wire transfer, or PayPal.
Q3: I cannot find a suitable motor on your website. Can you customize the motor for me?
A: Yes, we can customize a suitable motor according to our customers' specific requirements.
Q4: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other specific certificate requirements, we can apply for them for you.
Q5: How is your Quality Control?
A: We have professional inspection staff on every production line process. After finishing the assembly, we use dedicated testing machines (including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers) to inspect the motors.
Q6: What is the typical lead time for production?
A: Lead time depends on the motor specifications and order quantity. Usually, standard samples take about 7 to 15 days, and bulk orders take about 3 to 4 weeks.